We want our guests to have a truly memorable experience surrounded by exceptional service and honest hospitality.
Penmaenuchaf is a small luxury hotel, acquired by Seren in the summer of 2022. Seren is a unique collection of high-quality hospitality venues in Wales, privately owned by Neil and Zoe Kedward. Seren includes the highly acclaimed 5 AA Red Star hotel Grove of Narberth hotel and its 4 AA Rosette Fernery Restaurant, Michelin-starred Beach House Restaurant in Oxwich and Lan y Mor Restaurant in Saundersfoot.
Penmaenuchaf is highly regarded and seen as one of the finest privately-owned country house hotels in Wales. Overlooking the Mawddach Estuary, at the foot of Cadair Idris in Snowdonia National Park, the charming 14-bedroom hotel is also home to an excellent restaurant that is also renowned for a wonderful wine list.
Since acquisition, a full refurbishment programme has been completed with the highly regarded designer Nicola Harding overseeing the interior design of the hotel. The design is inspired by our location in this most beautiful part of Wales. Likewise, Penmaenuchaf has been awarded a Michelin key since 2024 and joined POB hotels in 2025.
The successful candidate will help the team continue its journey towards becoming a nationally recognised destination as, has already been achieved at our sister properties.
We are now looking for a hands-on and dedicated Hotel Manager for a fixed-term appointment to provide temporary maternity cover for an existing employee. The position is expected to commence in January 2027 and is anticipated to be for approximately 6 months, subject to the maternity leave arrangements of the employee being covered. Upon the return of our Hotel Manager, we would, where possible, work with the appointed temporary manager to explore suitable alternative opportunities within Penmaenuchaf or elsewhere within the Seren Collection.
What we offer:
- Package up to £56k including a share of non-contractual tronc.
- Gratuities shared through a non-contractual Tronc system, and for this position is circa 4k per annum.
- Accommodation provided in the surrounding area.
- Pension provided through Royal London.
- Outstanding location to work and live within the Snowdonia National Park.
- Tailored training and development plan.
- Financial support for attaining professional qualifications.
- Meals provided whilst on duty.
- Generous Employee Referral Scheme.
- Employee Assistance Programme provided by Hospitality Action.
- Company events and team awaydays.
- 30% staff discount off food and beverage at all Seren Collection venues.
- Employee and Friends and Family room rate at Grove of Narberth Hotel.
- £50 Employee and £150 Friends and Family room rate at Penmaenuchaf Hotel.
A successful candidate will ideally have:
- Demonstrable 5-star hotel management experience with a strong food and beverage background.
- Genuine and sincere nature with a real passion for customer service.
- Natural confidence and first-class interpersonal skills.
- Brilliant team player able to inspire staff and lead by example on the floor.
- Passionate about training team members.
- Excellent financial and commercial acumen.
- A resilient nature with an ability to work under pressure.
- Ability to resolve guest issues calmly and effectively.
- Immaculate presentation and a friendly yet professional personality.
The successful candidate will be joining an exciting business with a strong family philosophy and a highly experienced, award-winning team driving for the highest standards of food and service. Together we work hard to achieve excellence in a supportive and fun working environment.
Interested…?
If so, we would love to hear from you. Please forward applications with a covering letter and CVs to our People Manager Oliver at oliver@serencollection.co.uk.
We look forward to hearing from you!